Services.
Diary Management
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Cancelling / Rescheduling appointments
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Actioning waitlists
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Confirming upcoming appointments
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Updating appointments, fees and monitoring of MHCP/session number
Client Management
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Email monitoring
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Phone support
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Emailing out Consent Forms, Intake Forms, Questionnaires etc to clients
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New client intakes and screening
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Marketing strategies and social media posting
Document Management
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Following up Mental Health Care Plans & Service Agreements
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Checking all necessary consent and intake forms have been completed
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Scoring Questionnaires including OQ, SPIN, DMI-18
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Proof reading client reports
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Preparing Service Agreements
Invoice Management
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Emailing of invoices
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Following up on payment of overdue invoices
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Processing online payments and Medicare rebates
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Reconciling payments
Fees.
My hourly rate is $40. I understand that workloads vary, so I offer flexible support—whether you need help in set blocks of time or spread across the day or week.
I also know it can be hard to estimate how much support you’ll need. For this reason, there are no minimum hourly commitments.
Alongside everyday clinic administration, support is also available for transitioning to a new Client Management System, including migrating client information and clinical data, as well as setting up new templates.